AI chatbots that feel human — and work like part of your team
Not scripted bots. Not generic AI. Fully integrated, business-aware chatbots that understand your customers, your systems, and your brand — and respond like a real person would.
Why Choose Bluechilli?
Everything you need to deliver exceptional customer experiences through WhatsApp
Intelligent Conversations
Advanced AI capable of handling complex workflows, maintaining context, and delivering human-like responses.
Seamless Integration
Connects effortlessly with CRMs, databases, APIs, and backend systems — regardless of your tech stack.
Lightning-Fast Setup
Go live in as little as one day with minimal configuration and no long onboarding cycles.
WhatsApp Native
Built specifically for WhatsApp with first-class support for rich media, templates, and interactive messages.
Enterprise-Grade Security
Industry-leading security practices, encrypted data, and full compliance with data protection regulations.
Guardrails & Safety Nets
Multi-layered safety mechanisms to prevent hallucinations, enforce policies, and reduce operational risk.
Multi-Agent Architecture
Specialised AI agents collaborate behind the scenes to handle different tasks, intents, and scenarios.
Unified Operator Dashboard
A central dashboard to monitor, manage, and control all AI conversations across channels in real time.
Conversation Explorer
Browse raw conversations with full message history, metadata, timestamps, and AI decision traces.
Reply Annotation & Feedback
Annotate AI responses, leave internal notes, and provide feedback to continuously improve model behaviour.
AI Response Control
Pause, resume, or override AI responses at any time — giving humans full control when needed.
Human-in-the-Loop Replies
Jump into live conversations and reply manually, with seamless handoff between AI and human operators.
Usage & Performance Analytics
Track message volumes, response times, resolution rates, and AI performance metrics in real time.
Data Export & Audit Logs
Export conversations, annotations, and usage data for reporting, compliance, or external analysis.
Dynamic Prompt & Policy Management
Adjust prompts, rules, and constraints without redeploying or interrupting live conversations.
Conversation Versioning
Track changes to prompts, logic, and responses over time with full rollback capabilities.
Role-Based Access Control
Fine-grained permissions for admins, operators, reviewers, and auditors.
24/7 Availability
Always-on AI support that delivers instant responses around the clock, every day of the year.
Don't Just Take Our Word For It
Meet Clive, our WhatsApp-based sales assistant. Chat with him now to discover what an intelligent chatbot could do for your business — and experience the power of Bluechilli firsthand.
Available 24/7 • Instant responses • No commitment required